Privacy Policy
Melani & Co Pty Ltd
This Privacy Policy sets out the commitment of Melani & Co Pty Ltd (our/we) to protecting the privacy of your personal information that we collect through our website or directly from you.
Please read this Privacy Policy carefully. Please contact us if you have any questions.
By providing us with personal information indicates that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it.
If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this Site or any products and services offered on it.
1. Type of personal information collected
(a) We collect personal information that is reasonably required in order to conduct business
with you.
(b) The personal information collected will include information you give us when you:
(i) register your details and/or make a purchase on our website
(ii) register your details for our newsletter;
(iii) register your details during the checkout process;
(iv) when you contact us; and
(v) any method that transmits any form of communication to our servers.
(c) The personal information that we collect may include, but is not limited to:
(i) your name;
(ii) your contact details;
(iii) your payment details;
(iv) historical purchases; and
(v) other personal information that we collect in the course of you using our services.
(d) We may collect information about a third party during the course of you using our services.
(e) When you use the website, we may also collect the following information:
(i) your computer’s operating system;
(ii) your computer’s browser type and capabilities;
(iii) your computer’s Internet Protocol (IP) address and geolocation;
(iv) web pages visited, including how you were referred to each web page;
(v) web page usage statistics, including the time spent on each web page; and
(vi) any other information as reasonably required to improve our services to you.
(f) We may use “cookies” to store your preferences, record session information and collect information on how you visit and access the website and newsletters allowing us to improve our services and provide you with a better overall experience.
2. How we store your personal information and keep it safe
(a) We are committed to ensuring that the information you provide is secure.
(b) We store information by way of electronic record keeping methods in secure databases
(including trusted third party storage providers). We take reasonable steps to protect your
personal information from misuse, interference and loss and from unauthorised access,
modification or disclosure.
(c) We maintain computer and network security, for example, we use firewalls (security
measures for the internet) and other security systems such as user identifiers and
passwords to control access to our computer systems.
(d) We take steps to destroy or de-identify information that we no longer require.
3. Purpose of collection and use of personal information
We collect and use the personal information for purposes including to do business with you, to
contact and communicate with you, for internal record keeping and for marketing.
4. Disclosure of personal information to third parties
We will disclose your personal information to:
(a) Shopify (Shopify Commerce Singapore Pte. Ltd., Attn: Data Protection Officer, 77
Robinson Road, #13-00 Robinson 77, Singapore 068896) and its related entities;
(b) PayPal Australia Pty Limited (Privacy Officer, PayPal Australia, GPO Box 351, Sydney
NSW 2001) and its related entities;
(c) Afterpay Australia Pty Ltd (GPO Box 2269, Melbourne, VIC 3001, Australia) and its related
entities;
(d) DHL (DHL Privacy Officer, C/- DHL Legal Department, PO Box 484, Mascot NSW 1460,
Australia) and its related entities;
(e) Australia Post (Australia Post Group, Privacy Contact Officer, GPO Box 1777, Melbourne
Vic 3000) and its related entities to process your payment and achieve the other purposes of the collection of your personal
information as mentioned in this policy. You may also be requested to provide your personal
information to these entities directly while you are using our services. Please visit the websites of
these entities for details of their use and forwarding of your personal information. We will not disclose your personal information to any third parties other than the entities
mentioned above.
5. Disclosure of personal information to overseas recipients
We will not disclose your personal information to overseas recipients other than the entities listed
in section 4 above and/or their overseas related entities ("Overseas Recipients”).
Although the Overseas Recipients are reputable businesses, their handling of your personal
information overseas may not be in accordance with the Privacy Act 1988 (Cth) (“Privacy Act”),
in particular with principle 8.1 of the Australian Privacy Principles. This means the Overseas
Recipients may not be accountable under the Privacy Act or be subject to similar privacy
obligations or principles, and you may not be able to seek redress under the Privacy Act or in any
overseas jurisdiction. The Overseas Recipients may be subject to a foreign law that could compel
the disclosure of personal information to a third party, such as an overseas authority.
By using our services, you consent to the disclosure of your information to the Overseas
Recipients as mentioned above.
6. Pseudonyms and anonymity
We provide you with the opportunity of remaining anonymous or using a pseudonym in your
dealings with us where it is lawful and practicable (for example, when making a general enquiry).
Generally, it is not practicable for us to deal with individuals anonymously or pseudonymously on
an ongoing basis. If we do not collect personal information about you, you may be unable to utilise
our services or participate in our events, programs or activities we manage or deliver.
7. Access to and correction of personal information
You may request details of personal information that we hold about you, in certain circumstances
set out in the Privacy Act 1988 (Cth). We are required to identify your identity prior to complying
with your request. An administrative fee may be payable for the provision of information. We
may refuse to provide you with information that we hold about you, in certain circumstances set
out in the Privacy Act 1988 (Cth).
If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant
or misleading, please contact us by email. We rely in part upon customers advising us when their
personal information changes. We will respond to any request within a reasonable time. We will
endeavour to promptly correct any information found to be inaccurate, incomplete or out of date.
8. Complaints about breach
If you have a complaint concerning the manner in which we maintain the privacy of your personal
information, please contact us as set out below. All complaints will be considered by our privacy
officer and we may seek further information from you to clarify your concerns. If we agree that
your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify
the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office
of the Australian Information Commissioner.
9. Unsubscribe
We may use or disclose your personal information for the purpose of informing you about our
services, upcoming promotions and events, or other opportunities that may interest you. If you do
not want to receive direct marketing communications, you can opt-out at any time by contacting
us using the contact details below.
If you opt-out of receiving marketing material from us, we may still contact you in relation to our
ongoing relationship with you.
10. Persons located in Europe and the United States
(a) If you are located in the European Union, the United Kingdom, Iceland, Norway, and
Liechtenstein, the provisions in Annexure A also apply to you as part of this privacy policy.
(b) If you are located in the United States of America, the provisions in Annexure B also apply
to you as part of this privacy policy.
11. For any questions or notice, please contact us at:
Melani & Co Pty Ltd
2/11 Petrova Ave, Windsor Gardens SA 5087
Email: INFO@MELANITHELABEL.COM
***
Annexure A – Persons located in the European Union, the United Kingdom, Iceland, Norway,
and Liechtenstein
If you are located in the European Union, the United Kingdom, Iceland, Norway, or Liechtenstein, the
following provisions also apply to you as part of this privacy policy.
1. Identity and contact details of the data controller
The identity and the contact details of the data controller are the following:
Melani & Co Pty Ltd
2/11 Petrova Ave, Windsor Gardens SA 5087
Email: INFO@MELANITHELABEL.COM
2. Legal basis for processing your data
The legal basis of processing your personal data is the following:
(a) your consent to the processing of your personal data for the purposes mentioned in this
privacy policy and any other purpose that may be communicated to you (Article 6(1)(a) of
the Regulation (EU) 2016/679 of the European Parliament and the Council) (“GDPR”);
(b) where you make a purchase on our website or otherwise enter into a contract with us, the
processing of your personal data is necessary for the entering into and/or performance of
the contract between you and us (Article 6(1)(b) of GDPR).
3. Transfer of your personal data to third countries
Your personal data will be processed in Australia and will be forwarded to other third countries
in accordance with clause 5 of this privacy policy. In these countries, the protection of your
personal data may not be subject to similar privacy obligations or principles as under the GDPR.
There is no adequacy decision of the European Commission in respect of transferring personal
data to Australia, and there may not e such a decision in respect of other third countries where
your data is transferred. You may not be able to seek redress under the GDPR or in any
overseas jurisdiction. Your data may be processed subject to a foreign law that could compel
the disclosure of personal information to a third party, such as an overseas authority.
By the acceptance of this privacy policy, you also accept that your personal data will be
processed and forwarded as mentioned above.
4. How long we keep your data
We will keep your personal data for the period it is reasonably necessary to enter into and
perform the contract(s) between you and us. Once this time period has expired, we will delete
your data.
Where we rely on your consent as the legal basis for processing your data, you can withdraw
that consent at any time. In that case, we will delete your data as mentioned above.
5. Your rights
(a) In addition to rights provided elsewhere in this privacy policy, you have the following rights:
(i) The right to access – You have the right to request us for copies of your personal
data.
(ii) The right to rectification – You have the right to request that we correct any
information you believe is inaccurate. You also have the right to request us to
complete the information you believe is incomplete.
(iii) The right to erasure – You have the right to request that we erase your personal
data, under certain conditions.
(iv) The right to restrict processing – You have the right to request that we restrict the
processing of your personal data, under certain conditions.
(v) The right to data portability – You have the right to request that we transfer the data
that we have collected to another organisation, or directly to you, under certain
conditions.
(vi) The right to withdraw consent – Where we rely on your consent as the legal basis
for processing your data, you can withdraw that consent at any time.
(vii) You will not be subject to a decision based solely on automated processing of your
data, including profiling, which would have legal effects or similarly significant effects
on you.
(b) If you make a request, we will respond to you within one month. If you would like to exercise
any of these rights, please contact us at our email address mentioned above.
(c) These rights are in addition to and not instead of your other rights provided elsewhere in
this privacy policy.
***
Annexure B – Persons located in the United States
If you are located in the United States of America, the following provisions also apply to you as part of
this privacy policy. You may have additional rights under various state legislations.
1. How long we keep your personal information
We will retain your personal information for the length of time it is reasonably necessary to enter
into and perform the contract(s) between you and us and, in respect of other purposes for which
the personal information was collected, no longer than is reasonably necessary for those
purposes.
2. Your rights
(a) In addition to rights provided elsewhere in this privacy policy, you have the following rights,
you have the right to request that we
(i) disclose to you the following:
(A) categories of personal information we have collected about you;
(B) categories of sources from which the personal information is collected;
(C) business or commercial purpose for collecting, selling, or sharing personal
information;
(D) categories of third parties to whom we disclose personal information;
(E) specific pieces of personal information we have collected about you;
(ii) correct any inaccurate personal information that we may maintain about you, taking
into account the nature of the personal information and the purposes of the
processing of the personal information;
(iii) delete your personal information;
(b) All of these rights are subject further terms and conditions established by applicable
legislation.
(c) These rights are in addition to and not instead of your other rights provided elsewhere in
this privacy policy.
3. Selling, sharing or disclosing your personal information
(a) We do not sell your personal information to third parties.
(b) We do not share your personal information with third parties for cross-context behavioural
advertising.
(c) We disclose your personal information for a business purpose to third parties as it is stated
elsewhere in this privacy policy.